SMS (Text) Keywords Recognized by TeamSense
TeamSense is built around access via text and designed so that employees can text certain keywords into any of our phone numbers, and TeamSense will send back specific information or surveys in return. Check out some keywords recognized by TeamSense below.
Some Keywords Currently Recognized by TeamSense
✏️ Note that these keywords are not case-sensitive (it won't matter what mix of upper and lower case you use), but they do need to be spelled correctly for us to recognize them!
Absence Form Keywords
English: Absent, Absence, Call Off, Off, Late
Vietnamese: Vắng Mặt
These keywords provide access to the organization's absence (or "call-off") form, which enables employees to report unexpected absences via TeamSense. Please note that not all customers choose to support languages beyond English.
Employee Portal Keywords
TeamSense, Team Sense
These keywords provide employees with access to the Portal.
COVID-19 Symptom Screening Keywords
COVID-19, COVID, Symptoms
These keywords provide access to an employee's regular COVID-19 symptom screening survey.
Safety Incident / Near Miss Report Keywords
Do all these keywords work for all companies? How can my company set up one of these keywords?
It's possible that your company hasn't activated every keyword in TeamSense. Feel free to try a keyword to see - we'll text you back and let you know if your company hasn't yet activated it!
If you are an administrator and would like to set up new functionality in TeamSense (and therefore activate one of these keywords), reach out to us and we're happy to help!