Edit an Employee's Status

About employee statuses

The "status" of an employee is a label that describes the employee's current state in TeamSense. TeamSense currently supports eight employee statuses - four that are related to an employee's attendance or leave and four that are specific to COVID-19 symptom screening.

Attendance Statuses:

These are the standard TeamSense statuses, and appear in TeamSense for every company.

  • Late Arrival: Applies to employees who report a late arrival.
  • Time Off: Typically refers to a form of vacation or PTO. When an employee is in Time Off status, they will not receive survey notifications from TeamSense.
  • Unscheduled Absence: Used by organizations who have are using TeamSense to manage absences ("call-offs") and want to track unexpected absences.
  • Sick Leave
  • Other Leave: Often used to refer to longer forms of leave (e.g., FMLA, Military Leave, Parental Leave, etc.)

COVID-19 Statuses:

  • C19 Clear: An employee is considered C19 Clear if their survey responses indicate no risk for exposure or symptoms of COVID-19. C19 Clear status is temporary and only lasts for a maximum of 20 hours from when the employee received their survey link.
  • C19 Alert: An employee is in C19 Alert status if their survey responses suggest they are at risk for exposure or symptoms of COVID-19. C19 Alert status lasts indefinitely and can only be changed through direct editing by a company administrator. This is an important safety mechanism to ensure an employee cannot declare themselves C19 Clear without administrator involvement.
  • C19 Unknown: An employee will be in C19 Unknown status if they are neither in C19 Clear nor in C19 Alert, nor do they have any active Attendance status (like Time Off).
  • Remote: Some organizations include a question in their symptom screening asking whether an employee is working from home - if so, the survey concludes without moving into the symptom screening questions. In such a case, the individual will be placed in Remote status.

An employee's status can change based for two possible reasons:

  • An employee's survey responses can change their status.
  • A company administrator or manager can directly add or edit an employee's status within the TeamSense desktop portal or mobile roster (see below).

Edit or Schedule Attendance Statuses from the Desktop Portal

  1. In the desktop portal Employees page, search for the employee and click on their name to open their record. You will see a calendar representing the employee's status over time.
  2. To edit an existing attendance status, click on the status on the calendar to open a window where you can change the type of attendance status or the Start / End date. Don't forget to Save!
  3. To add a new status, you can click on a date directly in the calendar, or click on Add Status. The same window will pop up to select which type of attendance status and the Start / End date.

Edit or Schedule Attendance Statuses from the Mobile Roster

  1. Open your roster and tap the name of the employee whose status you would like to edit. You will see a calendar representing the employee's status over time.
  2. To edit an existing attendance status, click on the status on the calendar to open a window where you can change the type of attendance status or the Start / End date. Don't forget to Save!
  3. To add a new status, you can click on a date directly in the calendar, or click on Add Status. The same window will pop up to select which type of attendance status and the Start / End date

Edit COVID-19 Statuses from the Desktop Portal

  1. Navigate to the Admin portal Employees page, search for the employee, and click on their status:

  2. In the Edit Status window, use the drop-down to select the employee's new status. If appropriate, add a note to document your reason for the status change.
    * We particularly recommend adding a note if you are editing an employee's status from C19 Alert to C19 Clear or vice versa. Like all notes, these will be maintained in the employee's record and are accessible to all company administrators who have access to that employee's record. For more information about notes, see our article on notes.
  3. Click "Confirm" to finalize the status edit and the employee's status will be immediately updated.


Status FAQs

Is it possible to edit historical statuses?

Within the desktop portal, it is possible to edit attendance statuses at any time (past, present, or future). However, if you need to correct a historical record for a COVID-19 status, please reach out to us and we may be able to help.

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