Why do we use percentages on the Attendance Insights page and how are they calculated?
We understand that it is crucial to identify trends over time when comparing data for your organization’s absences. For this reason, we provide percentages alongside raw absence numbers so that you can compare data over time, even if the amount of employees in your organization changes. We calculate these percentages as follows:
(number of absence days in a time period) / (sum of your workforce’s daily head count for all days in that time period)
For example: If your organization had 1,000 one-day absences in the month of March and over the month of March you had an average of 2,000 employees per day, we would calculate your absence percentage as:
(1,000 absences in March) / (2,000 employees per day * 30 days in March) = 0.0167 = 1.7%
Is this the same as “absenteeism rate”?
Not quite, but it's close! TeamSense’s absence percentage is based on the number of employees that are active in TeamSense for your organization within a time period instead of a percentage based on the available work days within a time period. Compare our calculation to the official definition for absenteeism rate:
(number of absent days in a time period) / (sum of available workdays in time period)
Comparing that to our example above: If your organization had 1,000 absent days in the month of March and over the month of March you had an average of 2,000 employees, and each employee was expected to work 21 days in the month of March, your absenteeism rate would be:
(1,000 absent days) / (~2k employees * 21 days in March) = 0.0238 = 2.4% absenteeism rate
Does TeamSense include late arrivals, partial absences, and paid-time-off in the calculations?
Yes. All of your organization’s “attendance events” are included in our attendance percentages, regardless of the type of event or status. If you would like to see how your absences compare excluding partial absences, holidays, PTO, or any of your other event statuses, you can exclude them using the page’s “Status” filter. This way, you have full control into the visibility of your organization’s absences and are better able to identify trends in your attendance data.
Does the Perfect Attendance card include all statuses?
What is the cutoff point for data each day?
Each day is represented by a 24 hour period beginning at approximately 12:00AM PDT (7AM UTC). In rare instances, the data on the Attendance Insights page might be slightly different than the data on your Attendance Summary page, since Attendance Summary data shows in your time zone, while the Attendance Insights page does not.
Why doesn't a number on my Attendance Summary page match the number on the Attendance Insights page?
You might notice some instances where minor discrepancies exist between historic data on the Attendance Summary page and the data you see on the Attendance Insights page. This is due to the design of the Insights page, which calculates historic data in a different way. The Insights page bases calculations off the number of employees at the time of the attendance events, whether they are active with your company now, or not. The Summary page, however, does not include any employees who have been deactivated.