📜 This Article Is
For:
Calling Off by Text
The first way to
report an absence is to text the keyword
"Absent" into your company's TeamSense
number.


Once you receive your link, you can
go through the form and submit it to your
supervisor. It's that easy! 😊
Calling Off by Email
Another way to report an absence is by
requesting one through the TeamSense Employee
Check-in. This is very useful if you need to
use your email to access TeamSense on another
device. You will need to make sure that your
email is set up within TeamSense. For that, we
recommend reaching out to your organization's
TeamSense Admin.
1. First, visit Go.TeamSense.com

2. Click "Employee
Check-In" to get
started
On this next page you will be
able to submit your phone number or email to
receive a link to your
company's TeamSense Portal. Once
you fill out your information, you can click
"Send my check-in"!

3. Open the link you receive
After that you will be in the TeamSense
Portal. Here, you can access various
forms that your company has available. By
choosing the absence form, you can complete it
here and submit it, successfully reporting
your absence to your supervisor!
Calling Off by Dialing In
Some organizations also enable their
employees to dial into an automated hotline to
call off. If you're not sure if your
organization has enabled this option, you can
try following the steps below.
If your phone number is already
in TeamSense, the system will
recognize you and immediately go through your
organization's absence flow.
If you have not used TeamSense yet,
you will have to reach out to your
organization's TeamSense Admin to get your
number added into
TeamSense before using this feature.
If you get the message "Sorry, calling in
to this number is not enabled for your
organization...", then this feature is
not currently enabled.
Completing the Absence
Form
Each method of reporting your absence uses
the same questions, and at the end you'll
receive a confirmation that your absence was
submitted to your supervisor. However, if you
do have more questions about your absence,
your organization's TeamSense Admin would be
able to help!
💡
Tip: If you have any issues reporting
your absence and can't find any
information within the Help
Center, contact your
organization's TeamSense Admin so
they can submit a ticket with the
TeamSense Support Team!