Exporting Attendance
Summary
1. Go to your Attendance Summary

2. Click on Export Attendance
Report

3. Select a Date Range

4. Click on Export

Exporting Form
Responses
1. Click on Forms

2. Click on Export Responses

3. Select a Date Range

4. Click on Export

Individual Absence
Records
1. Click on Employees

2. Click on an Employee

3. Get an Overview of their
Attendance

4. Select a Date

5. Edit the Status
Here you can edit the Status, the
start/end dates, and add Notes visible
for all Admins.

6. Click on Save

7. Click on Surveys & Forms

8. View Survey Responses
Here you can view all of the responses
that an Employee has provided for any
of your Forms.

Sync to Time &
Attendance
1. Go to your Attendance
Dashboard

2. View Sync Status
This column shows at a glance whether
an event has been synced. If you have
an integration with us, this may
update to show that it was
automatically synced with your Time
and Attendance software.

3. Manually Mark Synced to Time &
Attendance
If you do not have an integration with
us, this can be used to track manual
syncing that has been done.

FAQs:
Which employees will appear in my
.CSV?
Your
.CSV file will
include all
employees to
which you have
administrative
access. If you
only have
administrative
access to a
portion of
your
organization,
you will not
be able to see
survey
responses for
employees
outside of
your
purview.
Note
that survey
responses for
employees who
have been
deactivated
will still
appear in this
.CSV file. We
retain all
records for
deactivated
employees so
you can rest
assured
knowing that
data is always
available.
What should I do if my .CSV download is
taking too long?
Your
.CSV file
should
download
within a
minute or two,
but if you
find it takes
quite a long
time you may
want to try
adjusting your
dates to a
shorter date
range. The
.CSV will
capture every
survey that
was created
during the
date range you
selected, and
that adds up
quickly. Just
think - If you
have 5,000
employees in
TeamSense and
try to export
data for the
last 30 days,
the system is
creating
150,000 rows
of data for
you! A smaller
date range
will speed up
your
download.
Which timezone is represented in the
date and timestamps?
The
dates and
timestamps
represent the
timezone of
the Admin who
downloaded the
.CSV file, not
the timezone
of the
employees
themselves.
Why are there cases where the "Survey
completed" column is blank?
If
the "Survey
completed"
column is
blank, it
means the
employee did
not complete
that
survey.
Why doesn't the "Survey status result"
in my .CSV match the employee's status
in their calendar?
The
information
shown in the
"Survey status
result" column
shows whatever
status the
system
assigned to
the employee
at the
conclusion of
their survey.
It will not
reflect any
status edits
you or other
Admins may
have
made.
Why do I see a survey record with a
result of "Alert" even though the
employee responses indicate they
should be "Clear"?
Alert
statuses are a
special type
of status that
will continue
to persist
until an Admin
manually
removes the
Alert status
for the
employee. If
the employee
was in Alert
status
previous to
starting their
survey, they
will still be
in Alert
status upon
completing the
survey even if
their survey
responses
indicate they
could be
Clear.
What if our organization has different
survey questions for different
employees?
The
.CSV file will
include
columns
for every question in all current surveys for
your company.
That means
that if there
is a question
that only goes
to a sub-set
of employees,
that column
will simply
appear blank
for all
employees who
do not receive
that
question.
Why does my .CSV file have a column
called "Other answers"?
The
.CSV file only
includes
unique columns
for every
question in
all current surveys. In
some cases,
surveys have
evolved
significantly
over time! If
your
organization
used to
include
questions in a
survey that
have since
been removed,
the answers to
these
questions will
appear in
"Other
answers."